Statement under the Act on Specified Commercial Transactions

Name of the selling company
Rejuvenation Inc.
Chief operations manager
Hiromi Satou
Address
Mainichi Shimbun Building 2F, 3-4-5 Umeda, Kita-ku, Osaka,Japan
Telephone number
06-6867-9010
Point of contact
takeda@reju.jp
Shop URL
https://www.rethe.jp/en/
Payment method
You can use cash on delivery, credit card, Paypay, carrier payment, and convenience store payment.
Payment timing
  • Cash on delivery: when the product arrives
  • Credit card: Depends on your card company
  • Paypay: When ordering
  • Carrier billing: According to carrier contract
  • Convenience store payment: Within 1 week from the order date
Sales quantity
From 1 bag of RETHE: From 1 box of Koumei
Required fees in addition to product prices
Shipping:
Free shipping for any combination of Kiramei purchases.
If you purchase only RETHÉ, 430 yen nationwide for 1 item, 860 yen for 2 items nationwide, free shipping for 3 or more items.
Product delivery timing
We will ship your order within one week after you place your order. However, if the item(s) you have ordered is out of stock, we will contact and reconfirm with you about your order and ship the item(s) as soon as we get it in stock.
Product delivery method
Delivery by shipping company
Returns/defective items

We will be responsible for any “defective item/item mistakenly sent by us”. Please contact us if you find any damage or other trouble with the ordered item(s) that was caused during delivery. We will promptly send you a new item(s) and cover any shipment fee/charge therefor.

【Returnable items】
In case of a “defective item/item mistakenly sent by us”.

【Return timing】
A refund will be available if you contact us within eight days from your purchase.

【Return method】
Please email us to request a refund. We will remit the purchase price to your designated account within 10 days.

Note on expressions and products
Any expression or reproducibility indicated on a product may vary depending on the individual and not necessarily guarantee you a certain benefit or effect.

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